The Health Information Management Systems Society’s (HIMSS) Dallas-Fort Worth chapter recently held its Q1 Educational Event for 2014, the CIO Roundtable. As always, it was a huge success where relevant, front of mind topics were discussed by the best of the best in our industry.
*Click picture above to watch the LIVE recording of the panel discussion.
The 3 panelists for this event were as follows:
Melinda Costin, VP & CIO
JPS Health Network
With over 30 years of healthcare experience, Melinda Yates Costin is a pioneer in healthcare informatics. She is an active industry speaker and has lectured at many well-known healthcare IT events including international events in Frankfurt, Germany; Geneva, Switzerland; and Rio de Janeiro, Brazil. Melinda is featured on the “Thought Leader Spotlight” page of this blog due to her participation in an Executive Thought Leadership interview, an initiative that helps HealthcareTL.com share industry leaders’ insights to its followers.
Ed Marx, Senior VP & CIO
Texas Health Resources
Edward R. Marx is a very accomplished individual, most recently being awarded “CIO of the Year” at the national level by CHIME. Edward earned his B.S. in psychology and a M.S. in consumer sciences from Colorado State University. Concurrent with his healthcare career, he served 15 years in the Army Reserve, first as a Combat Medic and then as a Combat Engineer Officer. Ed is a Fellow of both CHIME and HIMSS. Like Melinda, he was featured this past year on the “Thought Leader Spotlight” page of HealthcareTL.com.
Matt Chambers, CIO
Baylor Scott & White Health
Matt Chambers is responsible for leading the enterprise transformation to its next generation electronic medical record system for Baylor Scott & White Health. Throughout his career, he led large-scale business and technology transformation projects with a focus on M&A post-transaction IT transformation, IT Strategy and Governance architecture. Chambers earned a B.B.A. in Management Information Systems from the University of Texas in 1993. He is a Certified Healthcare CIO from CHIME and certified as a Professional in Healthcare Information and Management Systems from HIMSS.
Read the panel discussion summary below, or watch the LIVE event video to get the full re-cap.
What were your most important lessons learned in 2014?
Melinda: 1) We have not applied technology enough. 2) Clinical and Business intelligence need to collaborate with Finance and IT. 3) We have done a good job of documentation, but we need to begin highlighting the most important data.
Ed: 1) There are 3 parts to all of us: mind, body, & soul. 2) It is critical to hire/have the right people in the right places. 3) The culture of a company/organization is very important. 4) Teams succeed, not people.
Matt: 1) Culture matters and talent matters! 2) Team effort and hard work are critical. 3) Know who has ownership of endeavors (who gets promoted or fired based on the outcomes). 4) Evaluate ROI considering various aspects such as patient safety return, financial return, etc.
What are the top IT transformation initiatives for 2014?
Matt: For Baylor Scott & White Health, it will be to define a new IT road map post-merger that combines the different systems and tactics each organization used pre-merger to accomplish the same mission and vision that was already shared
Ed: We need to initiate increased engagement of physicians, patients, employees, leadership, community, etc (Connected/Mobile Health). We must work to improve population health and create healthier communities. We will also focus on finding the best ways to handle the new payment methods, such as bundled payments.
Melinda: We need to improve our analytics and have cohesiveness across the organization as far as understanding what data we need, how to get it, and what it means. We need to improve clinical effectiveness by truly embracing and using the technology we have to get better outcomes. Lastly, Telemedicine should be further utilized in schools, for behavioral health, etc.
What opportunities exist to better leverage EMR/EHR systems and data within your hospital system? Share lessons learned.
Ed: After implementation is done, you must begin measuring the value of EHR and make sure you are optimizing it (ex: if you realize a patient is at risk, do something about it to minimize risk and possibly prevent a future medical issue).
Melinda: Now that we have all this data, we must figure out how to use it. Instead of simply recording data, analyze the data so we can improve care. We need to make the data meaningful.
What do you see as the top challenges for implementing a successful Population Health program? How do you plan to leverage clinical data to support the program?
Melinda: Assign patients to physicians optimally. Make sure patients are distributed according to the physicians that specialize in the right areas for patients assigned to them. Standardize on treatments we will use for specific conditions. Compare your organization to others to see how you are doing and to learn best practices. Create a disease registry so we know who has what and so we can track their treatment.
Matt: Establish who is responsible for Population Health within your organization. Establish who owns the patient record (ex: physician A or B, the patient, the organization, etc).
Ed: Population Health will not be successful until patients take responsibility for their own health. Communities have to change (schools, grocery stores, restaurants, etc). A big shift will come from consumers who will push IT and Healthcare to improve since consumers now have so much access to data while deciding where and how they want to be treated.
What improvements are needed within the industry to better protect sensitive, confidential information from being compromised?
Ed: The risk must be managed. There must be annual security training and testing. Get the attention of your organization regarding the importance of privacy and security (employees are the greatest risk).
Matt: Define the terms of security and regulations to adhere.
Melinda: We need to discover/utilize meaningful technologies that will help us.
This concludes the summary of yet another extremely successful event for DFW HIMSS. Sharing ideas, lessons learned, and best practices is so powerful, and when it’s the absolute best of the best in the industry doing the sharing… we all benefit tremendously!